Nicci The Stylist Terms and Conditions:

Bookings

A 50% non-refundable deposit is required to secure the appointment. 

The appointment date will not be secured until the deposit is received. 

If payment has not been received within 48 hours the appointment date will be released for others to book.

The balance is due no later than 7 days before the agreed Service Date.

Any last-minute appointments booked within 7 days before the appointment date will be paid for in full at the time of booking.

​You will receive an invoice with payment details.

You can pay via BACS Transfer or Debit/Credit card. 

Amendments and Cancellations

All appointments are important to The Stylist. It is understood that sometimes things come up to change plans. If a cancellation or amendment to a service is required please do so as soon as possible. 

If The Client notifies The Stylist with more than 72 hours’ notice the appointment can be rescheduled once or at The Stylist’s discretion. 

The deposit will be transferred to the new date.

If the appointment is cancelled/amended with less than 72 hours’ notice, a cancellation fee equal to your deposit amount will be charged. The Client will be then given the option to re-book for the full amount of the service if they wish.

If the appointment is cancelled/amended with less than 48 hours notice the full amount will be chargeable. This is because there will not be enough time to fill the appointment at such late notice.

In the unlikely event that a service is cancelled by The Stylist, The Client can opt for 

• A full refund 

or

• A rescheduled session at the earliest possible date 

If the service is cancelled due to an uncontrollable external factor (such as an issue with a specific venue, shopping centres or shop closure, or transport disruption) The Client may opt for a full refund or agree to reschedule the session at the earliest possible date, whichever is preferred.

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Online Services:

Online services are to be paid in full on the day of booking. 

If the appointment is rescheduled with more than 72 hours’ notice, it can be moved once or at The Stylist’s discretion.

If the appointment is cancelled/amended with less than 72 hours’ notice 50% of the fee will be charged.

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If the appointment is cancelled/amended with less than 48 hours notice the full amount will be chargeable.

This is because there will not be enough time to fill the appointment at such late notice.

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Time Keeping:

​It is essential that The Client arrives on time.  Services must be completed within the time allocated to the booking at the time of purchase.  

If The Client is late, the service will time not be extended.

EXTRA TIME: There is an option to add additional time to the appointment (at The Stylist’s discretion) which is charged at £80 per hour.

Gift Voucher

Full payment is required for all gift vouchers.

Gift Vouchers are valid for 6 months and are non-refundable.

Style Parties

The Client/Host is responsible for the payment of the party prior to the event.

In line with all bookings, full payment is required 7 days before the party.

Style Parties take place at the Client/Host’s chosen location.

Personal Shopping

The Client has full responsibility for the purchase of items selected (and returns if necessary) during an ‘In Person’ personal shop experience.

With an online personal shop, The Client will be sent links to suggested items to be purchased in preparation of a try-on session. The Client will manage and take full responsibility for the purchase and returns of the items they choose to try.

Travel

‍The Stylist is happy to drive to your home for appointments, please inform her of any parking restrictions.

The Stylist is willing to travel up to a 25Mile radius from the address BH148TH at no extra charge.

Any distance travelled beyond 25 miles will be charged at 50p per mile and is payable with the balance of the service. The Client will confirm the address at the time of booking.

*The Stylist = Nicola Ceaton of Nicci The Stylist 

**The Client = Person purchasing or receiving the service